FAQ’s

 SHIPPING COSTS

Orders over R1500:

- Free shipping option to Main Cities

Orders under R1500:

- Main Cities R110

- Outlying Areas R150

 

Unfortunately we do not offer international shipping. Rates are based on average size, weight and destination of a typical order fulfilled by our delivery partner.

 

 How long will my order take to be delivered?

Once you have placed your order online we will take between 1-2 business days to process your order and have it collected by our delivery partner.  You will receive a notification via email once your order has been collected and is on its way to you. 


Most deliveries happen within 1-3 business days, but can take longer (up to 7 business days) if you are situated in an outlying area.

 

Courier times should be used as an estimated guide and begin from the date of dispatch. Après Sea cannot be held responsible for any delays caused by the courier companies.

Important Information

  • We need a telephone number for all orders and cannot ship without.
  • We are unable to redirect orders once items have been dispatched.
  • Our courier partner is open and operating as per normal business hours.
  • Please be aware that the above delivery times do not take into account possible delays caused by payment authorisation.

 

 EXCHANGE / RETURN POLICY

We have a 10 day return policy.
Please ensure that all returned products are unworn/ unused/ unwashed/ un-ironed and in the same condition as received, tags included.

Exchanges are subject to stock availability and our launches are seasonal. 

We do want to assist you as much as possible and we will gladly exchange your item if possible. If you are unable to find something that you like we can also offer you store credit that will be valid for up to 12 months.

Please contact us via our CONTACT page for assistance.

 

 SIZING GUIDE

All current clothing pieces offer unisex sizing and a traditional fit / relaxed fit.

Kids clothing are indicated in years.

Adults clothing are available in standard XS - 3XL. Please use this helpful chart and guide to select the correct size: